For salons, spas, aesthetic clinics and physio centres
Your WhatsApp front desk, from ad click to paid visit.
Vondris answers every WhatsApp enquiry, books into your calendar, sends reminders and brings customers back. Your staff mark who came in and paid, so you see which ads actually bring in revenue, and Meta learns to find more customers like them.
Works on your existing WhatsApp number. Your team keeps using the WhatsApp Business app.
- EnquiryFrom your “Hair spa promo” ad, 9:42 pmAI replied
- QualifiedHair spa, Saturday morningSent to Meta
- BookedSat 10:30 am, in your calendarAI booked
- ConfirmedReplied “Yes” to the reminderReminder
- AttendedMarked by your front deskStaff
- Paid RM180Credited to the ad that brought themSent to Meta
- Booked againNudged four weeks laterFollow-up
The gap
Your ads bring chats. Nobody knows which chats paid.
Ad managers see clicks and messages. Booking tools see appointments. Neither sees who walked in and paid. Meanwhile, enquiries that arrive at night or during a busy shift wait hours for a reply.
Slow replies lose bookings
Someone who taps your ad at 10 pm wants an answer now, not when the front desk opens.
Ad spend is a guess
You can count messages per ad, but not the ringgit each ad brought in.
Repeat visits slip away
Courses, packages and rebookings are where the money is, and they depend on someone remembering to follow up.
How it works
Set up once. Vondris follows every customer through.
We set it up with you. There is no new app for your staff to learn.
Connect your WhatsApp
Keep your number and the WhatsApp Business app. Vondris connects alongside it through Meta’s official WhatsApp Business Platform.
AI answers and books
Replies in English, Bahasa Malaysia and Mandarin from your verified prices, services and policies, and books real free slots in Google Calendar.
Reminders and return visits
Reminds customers before each visit, lets them reschedule in the chat, and nudges them to book the next session.
Staff mark arrived and paid
One tap and an amount. Vondris credits the visit to the ad it came from and tells Meta, so your ads optimise for paying customers.
One screen
See the whole funnel, ad by ad.
Every stage is recorded, so you can see where customers drop off and which campaigns are worth paying for.
- Enquiryand which ad
- Qualifiedservice and time
- Bookedin your calendar
- Confirmedreplied to reminder
- Attendedmarked by staff
- Paidringgit amount
- Booked againrepeat visit
Who it’s for
Built for businesses that run on appointments and repeat visits.
Starting in the Klang Valley. Best fit: you already run Facebook or Instagram ads that open WhatsApp.
Beauty salons and spas
Fill the book from late-night enquiries and bring regulars back on time for their next appointment.
Aesthetic clinics
Answer price and availability questions instantly, book consultations, and follow up on packages and reviews.
Physiotherapy centres
Book first sessions fast and keep patients on their course with reminders between visits.
Careful by design
An assistant you can put in front of your customers.
Clinics and salons trade on trust, so the rules are strict.
- Never makes things up. Prices, policies and free slots come only from your verified information and your calendar.
- No clinical advice. Questions about pain, injury, conditions or whether a treatment suits someone go to your staff.
- Your team stays in control. Reply from the WhatsApp Business app at any time and the AI steps back from that chat.
- Nothing sensitive goes to Meta. Only the event type, amount and ad click ID. Never treatment names, conditions or messages.
- Built for PDPA. Consent where it’s needed, minimal retention, and promotions only to people who opted in.
- Safe for your number. No messages to people who haven’t contacted you, and opt-outs are respected.
FAQ
Questions owners ask us
Do I need a new WhatsApp number?
No. Vondris connects to your existing number, and your staff keep using the WhatsApp Business app on their phones. Chats they answer there show up in Vondris too.
Which calendar does it book into?
Google Calendar, with one calendar per practitioner. When you connect it, Vondris checks free and busy times, and creates, moves or cancels only the bookings it handles. See our Privacy Policy for exactly how we use Google data.
What does Meta receive?
If you turn on ad reporting, Meta receives two kinds of event from chats that started from your ads: a qualified enquiry, and a purchase with its ringgit amount. Each is matched by the ad’s click ID. Meta never receives treatment names, health details or message content.
Does it answer phone calls?
Not yet. Today Vondris handles WhatsApp chats; WhatsApp calls still ring your phone as usual. AI voice answering is planned for later.
Who pays the WhatsApp fees?
Meta charges WhatsApp fees directly to your business. Replies within 24 hours of a customer’s message are free; reminders and promotional messages are charged by Meta per message.
What does it cost?
We’re running a small number of pilots now: free for 60 days, and you pay only Meta’s WhatsApp fees. Pricing after the pilot is based on what it brings in for you.
Pilot
Free for 60 days, judged on the numbers.
We set it up with you, check in at day 30, and at day 60 you decide based on the bookings and revenue the dashboard shows.